Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up window will open. It offers elaborate information about all the operations that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can swiftly return to your work.
Video Tutorials
We have an extensive range of tutorial videos illustrating how to work with our Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the answer you searching for, have a glimpse at our extensive FAQ section, which includes questions asked by real clients and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's so as to cover all the innovations and new additions to our platform.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions section either, we have a excellent team of tech support engineers available 24/7/365 and ready to help you with any issue. Each support ticket you open will be responded to within 1 hour (the average trouble ticket response time is just 20 mins), so you will never have to wait a long time to get an answer to your question.